How Kit and Vereon use your information

Who we are

This website is run by Vereon Ltd, registered in England and Wales, company number 17096763. Registered office: Flat 2408 Swan Street House, 70 Swan Street, Manchester, M4 5GQ, England. ICO registration ZC273232. Contact: info@vereon.tech.

What Kit collects

What you choose and type, but only after you press Next on each step; the conversation itself; the page you arrived on and campaign tags in its address; the website that sent you (its domain only); whether you used a phone or a computer; whether sound was on; and timings. We don’t use cookies or tracking. Our hosting and firewall process your IP address to deliver the site and stop abuse, and Amana keeps a one-way code made from it for about an hour, to limit floods. We don’t store your IP address with what you tell Kit.

Saving as you go

Kit saves each answer when you press Next, before you press send, and our team can read it even if you never send. What you’re still typing isn’t sent until you press Next. Add your email and the team can reply even if you stop. Please don’t tell Kit anything sensitive, such as about your health, or more than you need to about anyone else. If you give your email and leave without sending, someone may email you once about what you told Kit, unless you ticked “Only contact me if I press send”. Every such email tells you how to say no. If you give a phone number, we use it only to call you about an enquiry you send.

Why, and our lawful basis

We use your information to answer your enquiry, follow up if you leave part-way, prioritise enquiries from your answers, keep a record of enquiries, and protect the service. Our lawful basis is our legitimate interest in answering and following up business enquiries, including keeping what you’ve told us so that an enquiry isn’t lost if you’re cut off or come back later. You don’t have to tell us anything, and nothing here is a condition of a contract, but we can’t reply without a way to reach you.

To prioritise, we score each enquiry automatically from what you told Kit: your timing, budget and role, whether you named a company, whether your email address is a work one, how much you wrote and whether you sent it. The score sets how soon we aim to reply. An automatic spam check can also hold an enquiry back for a person to review. A person decides what happens next.

Who receives it

Within Vereon, each enquiry is filed under what it’s about, and the people who look after enquiries can open it. Outside the people who work with us: Amana, our customer relationship system, built and run by Vereon on Amazon Web Services in London with its database on MongoDB Atlas in Ireland; Amazon Simple Email Service, which sends our notification emails; Google Workspace, our email; when we post alerts there, Slack or Microsoft Teams; and Companies House, the UK’s public register of companies, which we search by the name of a company you give in full, and nothing else, to add its number and registered office to our records.

International access

People who work for Vereon (Private) Limited, our associated company in Lahore, Pakistan, can't open what you tell Kit until the safeguards UK law requires are in place, as there are no UK adequacy regulations for Pakistan. This notice will say what they are before that happens, and you can then ask us for a copy. A director of Vereon Ltd works from Pakistan and can open it.

Google, which runs our email, and Slack or Microsoft, if we post alerts there, may process your information outside the UK, mainly in the USA. They protect it under the UK–US data bridge, or with the ICO’s International Data Transfer Agreement or Addendum in their terms.

How long we keep it

If you only looked around: 7 days. If you told Kit something but gave no email: 30 days. If you sent your enquiry: while we are discussing or doing work with you; we review records with no contact for 24 months and delete what we no longer need.

If you gave your email in a project brief but didn’t send: 90 days, or 30 if you asked us not to follow up. A quick question left unsent, with an email: 30 days. If you get back in touch, or someone on our team follows it up in that time (for example with the one email described above), we keep it as we keep a sent enquiry.

Deleted information leaves our backups within 8 days.

Our host, AWS, keeps the site's access logs, which include IP addresses, for as long as the site exists. Only we can read them, and only for security or to fix a fault.

If you email us your CV

We use it only to consider you for work with Vereon, now or for a later opening. It arrives in our email, and only the people who hire for the team read it. We keep it for 6 months after we last hear from you, then delete it, unless you ask us to delete it sooner or you come to work with us. Our lawful basis is our legitimate interest in finding people to work with.

Your rights

You can object at any time to our following up your enquiry, including the one email after you leave without sending, or to our prioritising it from your answers, and we will stop. Reply to any email from us, or write to info@vereon.tech.

You can also ask for a copy of your information, ask us to correct or delete it, or ask us to restrict how we use it. Contact info@vereon.tech; we answer within a month.

You can complain to us first at info@vereon.tech: we’ll acknowledge your complaint within 30 days and tell you the outcome. You can also complain to the Information Commission, still known as the ICO: ico.org.uk, 0303 123 1113.

On your device

We store one thing on your device: whether you turned Kit’s sound off, so it stays off next time. To remove it, clear this site’s data in your browser. No cookies. The rest of vereon.tech keeps two notes for the length of your visit: that its opening animation has played, and whether to show the page without animation after a fault. They go when you close the tab.

Kit’s voice is AI-generated: its lines were recorded in advance with Kokoro, an open-source synthetic voice, and play from this website, so nothing you do is sent anywhere to make them. If a line has no recording, Kit may read it aloud with your browser’s own voice instead. Some browsers, such as Chrome and Edge, send that text to their maker’s online speech service, Google or Microsoft, to turn it into speech. It is only ever Kit’s own line, never what you type. If you’d rather it wasn’t, turn Kit’s sound off.